About Austin
As a Service Advisor with 8 years of experience in the Seattle automotive industry, I am honored to represent the Toyota brand at Landers Toyota of Little Rock. My dedication to providing exceptional customer service is paramount, and my honesty and friendly demeanor create a welcoming environment for our valued clients. Growing up in Seattle, I bring a multicultural perspective to my role. I am passionate about ensuring that every customer has a positive and seamless experience, from scheduling appointments to delivering their vehicles with utmost care. Outside of work, I enjoy spending time in the yard surrounded by nature, embarking on invigorating hikes, and doting on my two beloved dogs. I believe that balance in life leads to a more fulfilling and rewarding career, which I am proud to have found at Landers Toyota of Little Rock.
Customer rating
4.8 / 5 based on 766 ratings (457 written reviews)
Recent reviews
Excell service
— Kathy K. ,
👍
— Jack M. ,
Friendly and knowledgeable
— Kimberly S. ,
I called because my brand new 2027 Landcruiser that I had purchased in June would not start because of a dead battery. I was able to jump it, and he told me to come on in. It was at 5:00. I arrived at the dealer , and went to the service dept to check in. The reception/ cashier desk knew nothing about it. I told them I spoke to Austin- who was sitting there and said NOTHING! She asked if he had started a ticket, and he said no. I was given a rental to drive home. I received no update the next day until I called around 1:00. Austin told me they hadn’t even looked at it yet, and since I didn’t have an appt, it could be up to 1 week!!!!!! I reached out to the Service manger, and the General manager. Not a good start for a luxury vehicle purchase
— Kelly K. ,
Great
— Mark M. ,
Austin took care of things!
— Hans S. ,
Awesome!
— Kenneth C. ,
Perfect! Every time !
— Lori P. ,
Mr. Mccoy was professional and efficient in processing my service appointment.
— John B. ,
I’ve answered so many of these I’m not going to waste my time when no one will respond or do anything about it. If you’d like to hear my thoughts go back to last reviews I’ve left.
— Bryson M. ,