About Austin
As a Service Advisor with 8 years of experience in the Seattle automotive industry, I am honored to represent the Toyota brand at Landers Toyota of Little Rock. My dedication to providing exceptional customer service is paramount, and my honesty and friendly demeanor create a welcoming environment for our valued clients. Growing up in Seattle, I bring a multicultural perspective to my role. I am passionate about ensuring that every customer has a positive and seamless experience, from scheduling appointments to delivering their vehicles with utmost care. Outside of work, I enjoy spending time in the yard surrounded by nature, embarking on invigorating hikes, and doting on my two beloved dogs. I believe that balance in life leads to a more fulfilling and rewarding career, which I am proud to have found at Landers Toyota of Little Rock.
Customer rating
4.9 / 5 based on 671 ratings (394 written reviews)
Recent reviews
Austin was an advocate for me with my insurance company. He did his very best for me as a customer.
— Kathleen R. ,
Everything was great!
— Carl C. ,
Not good!! I’m still waiting to hear back on the door panel that was supposed to have been ordered 2 weeks ago..
— Travis G. ,
I always get the best service at Landers from staff who are courteous and knowledgeable.
— Carolyn D. ,
Very good
— Kathleen S. ,
I had a great experience with Austin had a very short wait time and also got a video of my service Austin always goes out of his way to make sure all my problems are solved😃
— David A. ,
Landers always does a great job!!! We are a family of 4 with 4 Toyotas!!! We have been to other dealerships, but they did not compare to Landers!
— Leslie P. ,
Good . I liked that he sent a photo of the filthy cabin filter so I could see the need for replacement.
— Linda B. ,
Very helpful with the whole process.👍
— Edward B. ,
Austin's attention to customer care was top-notch. He provided what proved to be accurate cost estimates for the elements of my car's maintenance needs. I chose to wait for the vehicle. When the electricity went out at the dealership, he was quick to advise me of the constraints and gave me a time estimate that allowed me to manage my expectations. His demeanor is professional, approachable, calm and friendly. I will call him directly to make appointments for future maintenance.
— Laura R. ,